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4.8 /5

Based on expert analysis

Expert Review

BetterHelp Review

World's Largest Online Therapy Platform

BetterHelp is the world's largest online therapy platform, offering affordable and convenient access to licensed therapists through messaging, phone, and video sessions.

$60-$90
Starting Price
No
Insurance
4
Methods
10k+
Active Users

Pros

  • Largest network of licensed therapists (over 30,000)
  • Multiple communication methods (text, video, phone, live chat)
  • Flexible scheduling and 24/7 messaging
  • Financial aid available for those who qualify
  • Quick therapist matching (usually within 24-48 hours)
  • Easy therapist switching at no extra cost

Cons

  • Does not accept insurance
  • Therapists are independent contractors, not employees
  • Video quality can vary depending on connection
  • No medication management or psychiatric services
  • Pricing can add up over time
  • Some states have limited therapist availability

Key Features

Unlimited messaging with your therapist
Live video sessions (30-45 minutes)
Phone sessions available
Live chat sessions
Group therapy sessions (included)
Therapy worksheets and journaling
Secure and confidential platform

Pricing & Insurance

Pricing Details

Price Range $60-$90/week
Billing Cycle Weekly
Financial Aid Available

Insurance Coverage

Accepted Not Accepted
Copay Range N/A - Does not accept insurance

Best For

  • General anxiety and depression
  • Convenient and flexible therapy
  • Those who prefer text-based communication
  • People with busy schedules
  • First-time therapy seekers
  • Long-distance or rural areas

Not Ideal For

  • Those requiring medication management
  • Severe mental health crises
  • Court-mandated therapy
  • Insurance-dependent individuals
  • Those needing in-person sessions

Specialties

Anxiety Depression Stress Relationship Issues Trauma LGBTQ+ Issues

Ready to Get Started with BetterHelp?

Take the first step toward better mental health with professional, licensed therapists.

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